Privacy Policy

1. Introduction

BigWiin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lottery platform.

2. Information We Collect

Personal Information: We collect information you provide directly, including name, email address, phone number, postal address, date of birth, and payment information.

Automatically Collected Information: We automatically collect device information, IP address, browser type, access times, and pages viewed.

Cookies and Tracking: We use cookies and similar tracking technologies to enhance user experience and analyze platform usage.

3. How We Use Your Information

We use your information to:

• Process ticket purchases and payments
• Conduct draws and notify winners
• Verify identity and prevent fraud
• Provide customer support
• Send important notifications about draws, payments, and account activity
• Improve our services and user experience
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, email service providers, and other vendors who help us operate
• Legal Authorities: When required by law or to protect our rights
• Public Announcements: Winner names and general location (city/state) are published publicly

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Object to certain data processing
• Data portability

To exercise these rights, contact us at privacy@bigwiin.com

7. Cookies Policy

We use essential cookies for platform functionality, analytics cookies to understand usage, and marketing cookies (with consent) for advertising. You can control cookies through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification.

11. Contact Us

For privacy-related questions or concerns: